FAQ's
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions and Important Information
1) How long does it take for my order to ship? Prints and posters will ship within 1-3 business days; Canvas orders are made-to-order and ship within 3-4 business days. Apparel will ship out within 2-4 business days. Home Decor items will ship out within 3-6 business days.
2) When will my items(s) arrive after fulfillment? Transit timelines vary by location. Normally, it takes between 2-8 business days for your order to arrive within the continental US. Tracking numbers are provided with every order. International orders take anywhere between 2-4 weeks, depending on your country's customs regulations.
3) Any other Art sizes available? Are there custom size options? YES! Please contact us with your specific dimensions and we will let you know if available along with pricing options.
4) Do you ship outside of the U.S.? Yes, we ship worldwide.
5) Can you design a custom piece for my home, office, as a gift? ABSOLUTELY! Please contact us with as much info as possible and we will provide pricing and other details once qualified.
6) Am I responsible for customs and duty taxes if I live outside of the US? Yes, each customer is responsible for any fees, duties, or taxes that they may incur when shipping to countries outside of the US.
7) How do we contact you for PRESS? You can contact us directly using the form on our CONTACT page. We'll get back to you as soon as possible!
8) Do you offer framing? We do! Please contact us for framing options.
9) Are canvas prints ready to hang? Absolutely. Your canvas will come pre-installed with hanging hardware so all you need is a nail once your canvas arrives...and no need to frame.
Other Important Information:
> Sizes displayed are in inches.
> We currently accept credit card or debit card payments via Shopify Payments Direct Checkout! Note, residents of Tennessee will be charged sales tax.
> Please be aware that there may be slight color differences between the image you see and the actual print due to varying settings between computer monitors. Watermark will not appear on purchased artwork.
> Please make sure the correct shipping address is entered at time of purchase.
Your order will ship to the address you specify at checkout. Refunds are not issued for mail that is sent to an incorrect and/or outdated address, or expired forwarding address
COPYRIGHT
All copyrights are retained by the artist and are not transferred upon sale. Artist retains all reproduction rights. Sale of print does not reflect transfer of intellectual property rights. Artwork cannot be reproduced by others for personal or professional use. All images are ©whiskeyjaxstudio. All Rights Reserved.
© Copyright 2020 whiskeyjaxstudio. All rights reserved. No portion of the whiskeyjaxstudio website may be copied, reused, reproduced, distributed, published or used in any other way in analogue or digital form. Please note that we retain all rights to artwork, including previously sold and commissioned original paintings. We retain the right to make reproductions of any and all artwork. Artwork purchased may not be copied, printed, reproduced and/or distributed by any method, for any reason.